Why can't I download Juchao? Analysis of popular complaints and hot spots on the entire network in the past 10 days
Recently, many users have reported that the APP cannot be downloaded or used normally, triggering widespread discussions. This article combines the hot topics and complaint data of the entire network in the past 10 days, analyzes the possible reasons, and compiles relevant hot content for reference.
1. Analysis of the current situation of Ju Complaint downloading issues
According to user feedback and data monitoring, Jufei APP has been removed from the shelves or downloaded abnormally in some app stores. Major issues include:
| Question type | Feedback volume (last 10 days) | main channel |
|---|---|---|
| Can't find it in app store | 320+ | Weibo, Tieba |
| Cannot install after downloading | 180+ | black cat complaint |
| Prompt "incompatible" | 95+ | Zhihu Q&A |
2. Speculation of possible causes
1.Policy compliance adjustments: Recently, many complaint-related apps have been subject to content review and may be temporarily removed from the shelves.
2.Technology upgrade and maintenance: Some app stores display the prompt "This app is being optimized and upgraded"
3.Regional restrictions: Some users reported that downloading can be resumed by switching regions.
4.Copyright dispute: Internet rumors claim that there is a trademark dispute (not officially confirmed)
3. Recent relevant hot events
| date | hot events | amount of discussion |
|---|---|---|
| 5.20 | Solicitation of comments on the draft revision of the Consumer Rights Protection Law | 120,000+ |
| 5.18 | Several financial apps were collectively removed from the shelves | 87,000+ |
| 5.15 | Ministry of Industry and Information Technology releases APP compliance governance notice | 153,000+ |
4. Alternative solutions
1.Try official channels: Obtain the latest installation package through the Jufei official website (the authenticity of the domain name needs to be carefully checked)
2.Transition to similar platforms: Black Cat Complaints, 12315 Internet platform, etc. can be used as temporary replacements
3.Web use: Most complaint functions can still be accessed through the browser on the PC.
4.App store feedback:Submit "app not found" feedback on the app store page
5. The five major complaint areas that users are most concerned about
| Ranking | Complaint type | Proportion |
|---|---|---|
| 1 | Online shopping disputes | 34.2% |
| 2 | Financial consumption issues | 28.7% |
| 3 | Communication service complaints | 15.8% |
| 4 | Education and training refund | 12.1% |
| 5 | Travel service disputes | 9.2% |
6. Expert advice
1. If you encounter downloading problems, you can first check the mobile phone system version and storage space.
2. Be careful when downloading installation packages provided by unofficial channels to prevent security risks.
3. Timely save key evidence and communication records during the complaint process
4. Follow12315 official websiteGet the latest rights protection guidelines
7. Tracking the latest platform developments
As of press time, the official Weibo account of JuComplaint had not responded to the download issue. However, data shows that the number of visits to its web page has increased by 47% year-on-year. It is recommended that users give priority to using the web version to complete their complaints. We will continue to pay attention to the progress of the incident and update authoritative information as soon as possible.
(Note: The statistical period of the data in this article is from May 10 to May 20, 2023. The data sources include public public opinion monitoring platforms and third-party application store data)
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